Your customer account: creation, activation and password
Why create an account?
The account is free and you do not need one to place an order. It lets you update your details, view your order history and the details of each order, track your orders more easily and leave a review on the products you have bought.
How to create an account
Click ‘Customer account’ at the top right of the page, then ‘Create an account’. Enter your name and email address, and choose a password. You will then receive a confirmation email: click the link in it to activate your account.
Is your account not activating?
Your account is only activated once you click the link in the confirmation email. Check your spam folder. If you cannot find the email, write to us and we will send you the link again.
Forgotten password
Click ‘Customer account’ at the top right, then ‘Forgot your password?’. You will receive an email allowing you to choose a new one.
Finding your previous orders
Log in with your email address and password by clicking ‘Customer account’: your order history is there.